Privacy Policy

Last Updated: December 2024

Relic - Ancient History Quiz App ("Relic", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Create an account or register for the Service
  • Use certain features of the Service
  • Contact us for support or inquiries
  • Participate in surveys or promotions

This information may include:

  • Email address (if you create an account)
  • Username or display name
  • Profile information
  • Communication preferences

1.2 Automatically Collected Information

When you use the Service, we may automatically collect certain information, including:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (features used, time spent, interactions)
  • Progress data (quiz results, XP, levels, achievements)
  • Technical data (IP address, browser type, crash reports)
  • Location data (if you grant permission, approximate location only)

1.3 Information from Third Parties

We may receive information from third-party services, such as:

  • Firebase Analytics (if enabled)
  • Crash reporting services
  • Authentication services (if you sign in with third-party accounts)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Provision

  • To provide, maintain, and improve the Service
  • To process your requests and transactions
  • To personalize your experience
  • To track your progress and achievements
  • To save your quiz history and statistics

2.2 Communication

  • To respond to your inquiries and provide customer support
  • To send you important updates about the Service
  • To send you promotional communications (with your consent)
  • To notify you about changes to our policies

2.3 Analytics and Improvement

  • To analyze how the Service is used
  • To improve our content and features
  • To detect and prevent technical issues
  • To conduct research and development

2.4 Legal Compliance

  • To comply with applicable laws and regulations
  • To respond to legal requests
  • To protect our rights and the rights of others
  • To enforce our Terms of Service

3. Data Storage and Security

3.1 Data Storage

  • Your progress and game data are stored locally on your device
  • Some data may be stored on our servers (if you create an account)
  • We use cloud storage services (Firebase) to securely store your data
  • Data is stored in secure data centers

3.2 Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

3.3 Data Retention

  • We retain your information for as long as necessary to provide the Service
  • You can delete your account and data at any time through the app settings
  • Some information may be retained for legal or legitimate business purposes
  • Deleted data may remain in backups for a limited time

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting services (Firebase)
  • Analytics providers
  • Customer support services
  • Payment processors (if applicable)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Legal processes (subpoenas, court orders)
  • Government requests
  • Law enforcement requests
  • Protection of rights and safety

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.4 With Your Consent

We may share your information with your explicit consent or at your direction.

5. Your Rights and Choices

5.1 Access and Correction

  • You can access and update your account information through the app settings
  • You can request a copy of your personal information
  • You can correct inaccurate information

5.2 Data Deletion

  • You can delete your account and associated data at any time
  • Deletion requests can be made through the app settings or by contacting us
  • Some information may be retained for legal purposes

5.3 Opt-Out

  • You can opt out of promotional communications by following the unsubscribe instructions
  • You can disable certain data collection through device settings
  • You can disable analytics and tracking (if applicable)

5.4 Location Data

  • You can disable location services through your device settings
  • We only collect approximate location data, not precise location

5.5 Children's Rights

If you are a parent or guardian of a child under 13 (or applicable age), you can:

  • Review your child's information
  • Request deletion of your child's information
  • Refuse further collection of your child's information

6. Children's Privacy

6.1 COPPA Compliance

Our Service is intended for users of all ages, including children. We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable children's privacy laws.

6.2 Information Collection from Children

  • We may collect limited information from children to provide the Service
  • We do not knowingly collect personal information from children under 13 without parental consent
  • We do not sell children's information
  • We do not use children's information for targeted advertising

6.3 Parental Controls

  • Parents can review their child's information
  • Parents can request deletion of their child's information
  • Parents can refuse further collection of their child's information
  • Parents can contact us at privacy@relicapp.com for privacy-related inquiries

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We take steps to ensure that your information receives adequate protection.

8. Third-Party Services

8.1 Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

8.2 Third-Party Integrations

We may integrate with third-party services, such as:

  • Firebase (analytics, authentication, storage)
  • Google Services (if applicable)
  • Social media platforms (if applicable)

These services have their own privacy policies. We encourage you to review them.

9. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect
  • Right to know if we sell or disclose your personal information
  • Right to opt out of the sale of personal information
  • Right to access your personal information
  • Right to request deletion of your personal information
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at privacy@relicapp.com.

10. European Privacy Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erase your data ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us at privacy@relicapp.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending you a notification (if you have an account)
  • Displaying a notice in the app

Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

12. Cookies and Tracking Technologies

12.1 Cookies

We may use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze how you use the Service
  • Provide personalized content
  • Improve the Service

12.2 Mobile App Tracking

Our mobile app may use:

  • Device identifiers
  • Advertising identifiers (if applicable)
  • Analytics identifiers
  • Crash reporting tools

You can control these through your device settings.

13. Data Breach Notification

In the event of a data breach that may affect your personal information, we will:

  • Notify you as soon as possible
  • Provide information about the breach
  • Explain the steps we are taking to address it
  • Recommend steps you can take to protect yourself

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@relicapp.com

Support Email: support@relicapp.com

Website: https://relicquiz.digital/support

15. Consent

By using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Your privacy is important to us. We are committed to protecting your personal information and being transparent about our practices.